Policy and Shipping

Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

How long will it take to make and ship my candle?

Current processing time is 7 days PLUS 2-3 days shipping. All candles orders are made in small batches to the highest quality.

If you need your order sooner, please message me and let me know. I will do my best to accommodate your request.

I will ship your candle Priority Mail. You will receive tracking information and an expected delivery date.

Copyright and Trademark

TheShabbyWick is a trademark registered company owned by The Shabby Wick LLC.

All design material is Copyright protected and owned by TheShabbyWick LLC. Design material is independently created or part designed with legal licensed commercial material.

TheShabbyWick is a strong supporter of protecting intellectual property. Please do not copy any material, displayed or sold by TheShabbyWick. Copyright infringements will be reported

Customer Service

I know customers want quick responses to questions, they want orders to ship quickly and arrive quickly. I strive to respond to all questions day and evening, weekdays and weekends. I live in Texas so please keep that in mind for time zones.

If you have any concerns about any part of the process please let me know and I will address immediately. I hope to exceed your expectations and deliver an outstanding service to every client.

Thank you
Nikki